Pronunciation: /ɛn.pi.ɛs/
noun NPS
A1 NPS stands for Net Promoter Score.
A2 Companies use NPS to measure customer loyalty.
B1 The NPS survey asks customers how likely they are to recommend a product or service.
B2 A high NPS indicates satisfied customers who are likely to promote the brand.
C1 Analyzing NPS trends can help businesses identify areas for improvement.
C2 Implementing strategies to increase NPS can lead to long-term customer satisfaction and loyalty.
formal The company uses NPS scores to measure customer satisfaction.
informal Have you seen the latest NPS results? They're not looking good.
slang I heard our NPS is tanking, we need to step up our game.
figurative Improving our NPS is like planting seeds for future success.
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