Pronunciation: /ɒmnɪtʃænəl/
noun a type of retail that integrates different methods of shopping, such as online, in-store, and mobile
A1 An omnichannel approach to customer service means providing support through multiple channels like phone, email, and chat.
A2 Retailers are increasingly adopting omnichannel strategies to seamlessly integrate their online and offline sales channels.
B1 The company's success can be attributed to its effective use of omnichannel marketing to reach customers across various platforms.
B2 Omnichannel retailing allows customers to have a consistent shopping experience whether they are online or in-store.
C1 Implementing an omnichannel CRM system can help businesses better understand and engage with their customers at every touchpoint.
C2 The company's omnichannel approach to sales and marketing has resulted in increased customer loyalty and satisfaction.
adjective describing the integration of multiple channels in retail operations
A1 I like shopping on websites that offer omnichannel services.
A2 The company's omnichannel approach allows customers to shop seamlessly across different platforms.
B1 The retailer's omnichannel strategy integrates online and offline shopping experiences.
B2 The omnichannel marketing campaign reached customers through various channels, including social media, email, and physical stores.
C1 The brand's success can be attributed to its effective omnichannel presence, providing a consistent experience for customers.
C2 Omnichannel retailing has revolutionized the way businesses interact with consumers, offering a seamless shopping experience across all touchpoints.
formal The company implemented an omnichannel marketing strategy to reach customers through multiple channels.
informal I love how this store offers an omnichannel shopping experience, I can shop online or in person.
slang Omnichannel marketing is like hitting customers from all angles, it's pretty cool.
figurative Being omnichannel in your approach to problem-solving means considering all possible solutions before making a decision.
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