Customer Feedback And Engagement Vocabulary

1 words in this vocabulary list

noun a marketing strategy that involves tracking online mentions and discussions related to a specific topic or brand

  • Social listening is a valuable tool for brands to monitor online conversations and gather insights about their customers.
  • I use social listening to keep tabs on what people are saying about my favorite TV show.
  • I'm always social listening to see if my crush is talking about me online.
  • In a way, social listening is like eavesdropping on the entire internet.