Customer Journey Mapping Vocabulary

1 words in this vocabulary list

noun A word that represents a person, place, thing, or idea. In this case, 'digital touch point' is a noun because it represents a specific concept or element within the digital realm.

  • The company's website serves as a crucial digital touch point for customers to interact with the brand online.
  • Make sure you visit our website, it's our main digital touch point for updates and information.
  • I always check out their Insta page, it's their coolest digital touch point for new releases.
  • In the digital age, social media platforms have become the new digital touch points for businesses to connect with their audience.