Customer Loyalty

3 words in this vocabulary list

noun a person or organization that buys goods or services from a store or business

  • The customer requested a refund for the damaged product.
  • The customer asked for their money back because the item was broken.
  • The customer was not happy with the purchase and wanted a refund.
  • The customer's dissatisfaction was palpable as they demanded a refund.

noun the state of having abandoned one's country or cause

  • The politician's defection from his party caused a stir in the political community.
  • I heard about Sarah's defection to the rival company.
  • Did you see the latest celebrity defection to the cool new brand?
  • The defection of key players in the team led to their ultimate downfall.

noun a type of credit card that is offered in partnership with a specific organization or group, such as a charity or university

  • The bank offers an affinity card program for frequent travelers, providing exclusive benefits and rewards.
  • I signed up for an affinity card from my favorite clothing store so I can get discounts on future purchases.
  • I love using my affinity card at the coffee shop because I always get a free drink after every 10 purchases.
  • Her affinity card for nature reserves symbolizes her commitment to environmental conservation.