Customer Relations Phrases

adjective intended or likely to placate or pacify

• The diplomat's conciliatory approach helped to ease tensions between the two warring nations.
• She made a conciliatory gesture by offering to buy her friend a coffee after their argument.
• He tried to be all conciliatory and stuff, but I wasn't buying it.
• The sunset painted the sky in a conciliatory palette of soft pinks and purples.

noun a word or phrase expressing love or affection

adjective used to describe something that is meant to express love or affection

• The politician used the endearment 'my fellow citizens' in his speech to connect with the audience.
• She always calls her best friend 'sweetie' as a term of endearment.
• I love it when my grandma calls me 'pumpkin' as a cute endearment.
• The old man's wrinkled face held a certain endearment that made everyone feel warm and welcome.