Customer Satisfaction Vocabulary

adjective causing irritation or annoyance

• The constant ringing of the phone was quite annoying during the meeting.
• Stop tapping your pen, it's so annoying!
• Her constant complaining is really starting to bug me.
• The dripping faucet was like an annoying reminder of the leaky roof.

adjective free from stress or fear

adverb in a way that provides physical ease and relaxation

• The chair in the waiting room is designed to provide maximum comfort for patients.
• I always feel comfortable hanging out with my best friend.
• These shoes are so comfortable, I could wear them all day.
• She found comfort in the familiar surroundings of her childhood home.

verb to cause annoyance or dissatisfaction

• It would displease the board if the project was not completed on time.
• I hope I didn't displease you by changing the plans last minute.
• I really don't want to displease my boss, so I'm going to work extra hard this week.
• Her decision to leave the company may displease some of her colleagues.

verb to give pleasure or satisfaction to; to indulge or satisfy

• The company's main goal is to gratify their customers by providing excellent service.
• I was really gratified by the positive feedback I received on my project.
• I was totally gratified when I aced that test!
• The warm sun on my face never fails to gratify my soul.

noun a small gift given to a customer by a merchant at the time of a purchase

• The store owner decided to offer a lagniappe to each customer as a token of appreciation.
• The bakery often gives a little lagniappe with every purchase.
• I always love when the bartender throws in a lagniappe drink at the end of the night.
• Kindness is like a lagniappe, adding a little extra sweetness to life.

adjective standing out among others; exceptionally good or impressive

• The outstanding performance of the company's stock has attracted many investors.
• The movie was outstanding; I highly recommend it!
• That new restaurant is outstanding - we should check it out!
• Her outstanding leadership skills shone through during the crisis.

adjective a word that describes or modifies a noun or pronoun, in this case describing someone's state of being satisfied or happy

• I am pleased to inform you that your application has been approved.
• I'm so pleased you could make it to the party!
• I'm pleased as punch that we won the game.
• The artist was pleased as punch with how the exhibit turned out.

verb present participle of the verb 'please'

adjective giving pleasure or satisfaction; enjoyable

• The final presentation was very pleasing to the board of directors.
• I find the new movie very pleasing to watch.
• That new song is so pleasing, it's on repeat all day.
• Her words were like a pleasing melody to his ears.

noun a person's position or opinion in relation to a particular issue or situation

verb to support or endorse someone or something

preposition a word that shows the relationship between a noun (or pronoun) and other words in a sentence

• As a company, we always stand behind the quality of our products.
• I'll stand behind you no matter what happens.
• I got your back, I'll always stand behind you.
• The team decided to stand behind their leader's decision, even though it was risky.

adverb In a tolerable manner; to an acceptable degree.

• The presentation was tolerably well-prepared, but it lacked depth in some areas.
• I can tolerate the taste of this dish, it's tolerably good.
• I'm feeling tolerably chill about the upcoming exam, no need to stress.
• Her patience was wearing thin, but she managed to remain tolerably calm.

adjective describing something that is easy and without trouble or difficulty

• The new online booking system makes the process hassle-free for both customers and staff.
• Using the self-checkout is so hassle-free, I love it!
• This app is super chill, it makes shopping hassle-free.
• Her calm demeanor made dealing with the difficult situation seem hassle-free.