Customer Service Excellence

6 words in this vocabulary list

adjective suitable or appropriate; pleasant and friendly

  • The team members found the work environment to be congenial and collaborative.
  • I always enjoy spending time with Jane because she's so congenial.
  • I vibe with Mark because he's just so congenial, you know?
  • The artist described the colors in her painting as congenial, creating a harmonious and pleasing composition.

TLC

noun TLC stands for tender loving care, which refers to the act of showing kindness, compassion, and attention to someone or something in need of support or assistance.

  • The patient requires constant TLC from the medical staff.
  • My plants are thriving thanks to all the TLC I give them.
  • I need some serious TLC after that long week at work.
  • The old house needed some TLC to bring it back to its former glory.

adjective a word that describes or gives more information about a noun or pronoun, in this case, 'unparalleled' describes something that is unmatched or incomparable

  • The company's success in the market is unparalleled, setting a new standard for the industry.
  • Her talent in singing is unparalleled, she's definitely the best in our group.
  • That new restaurant is unparalleled, their food is off the charts!
  • His dedication to his craft is unparalleled, like a flame that never goes out.

adjective describing someone who speaks clearly and eloquently

  • She is always well-spoken and eloquent in her speeches.
  • He comes across as well-spoken and articulate in casual conversations.
  • Dude, that guy is seriously well-spoken, like he could talk his way out of anything.
  • The painting was so well-spoken, each brushstroke seemed to convey a different emotion.

noun a type of digital bank that operates exclusively online without any physical branches

  • The neobank offers a range of digital financial services without physical branches.
  • I signed up for a neobank because it's all online and convenient.
  • Neobanks are the new cool way to manage your money on your phone.
  • In the world of traditional banking, neobanks are like disruptors shaking things up.

noun the state of being concerned or attentive towards someone or something

  • Her solicitousness towards the guests was evident in the way she made sure everyone had everything they needed.
  • I appreciate your solicitousness in checking up on me after my surgery.
  • His solicitousness can sometimes come off as a bit much, like he's trying too hard.
  • The solicitousness of the old tree branches reaching out for sunlight was a beautiful sight in the forest.