Customer Service Language

noun casual or informal conversation

verb to engage in casual or informal conversation

• During the meeting, there was a lot of unnecessary chitchat that prolonged the discussion.
• Let's skip the chitchat and get straight to the point.
• I'm not in the mood for chitchat right now, I just want to relax.
• The chitchat of the leaves in the wind was a soothing sound as I sat in the park.

noun a state of physical ease and freedom from pain or constraint

verb to ease someone's feelings of grief or distress

• The ergonomic design of the chair provides maximum comfort for long hours of sitting.
• I always feel a sense of comfort when I'm curled up on the couch with a good book.
• Nothing beats the comfort of sleeping in on a lazy Sunday morning.
• In times of distress, music serves as a source of comfort for many people.

adverb modifying a verb, adjective, or other adverb to indicate manner, degree, or quality

• She dressed decently for the job interview, wearing a professional suit.
• I think the restaurant down the street is decently priced for the quality of food they offer.
• I'm pretty sure I can pull off a decently good prank on my brother tonight.
• Despite the setbacks, he managed to keep his spirits up and continue on decently in life.

adjective not observant; lacking in observation or attention

• The inobservant driver failed to notice the stop sign and caused an accident.
• He's so inobservant, he never remembers where he puts his keys.
• Don't be so inobservant, pay attention to what's going on around you.
• Her inobservant nature led her to miss out on important opportunities in life.

adjective a word that describes or gives more information about a noun or pronoun, in this case, 'loutish' describes someone who is uncouth or rude

• His loutish behavior at the dinner party was quite embarrassing.
• Don't invite him over, he can be so loutish sometimes.
• He's such a lout, always acting so loutish.
• His loutish attitude towards the project hindered its progress.

verb A word used to describe an action, state, or occurrence. In this case, 'hesitate' is the verb in the phrase 'not hesitate.'

• In professional settings, it is important to not hesitate when making decisions.
• If you have any questions, feel free to not hesitate to ask me.
• When it comes to trying new things, just go for it and not hesitate!
• When faced with challenges, do not hesitate to take the leap and push yourself out of your comfort zone.

verb To criticize or complain angrily or forcefully about someone or something

• She would often rail at the government's lack of transparency.
• He likes to rail at his boss when he's in a bad mood.
• The kids always rail at their teacher for giving them too much homework.
• The wind seemed to rail at the windows, trying to break through.

noun the act of stating or expressing something again

verb to state or express again in a different way

• It is important to restate the main points of the presentation for clarity.
• Can you restate what you just said in simpler terms?
• Hey, can you like, restate that for me one more time?
• The artist used different colors to restate the theme of the painting.

verb to tell someone to be quiet or to silence someone

interjection used to command someone to be quiet or to make a quieting sound

• The librarian had to shush the noisy students in the library.
• Shush, I'm trying to concentrate here.
• Hey, shush it or we'll get caught.
• The gentle breeze seemed to shush the rustling leaves in the forest.

noun casual conversation about unimportant or superficial topics

• During the networking event, we engaged in small talk to break the ice.
• I hate making small talk at parties, it always feels so forced.
• Let's skip the small talk and get straight to the point.
• Their relationship was based on surface-level small talk, with no real depth.

adjective easily annoyed or irritated; short-tempered

• The supervisor's snippy response to the employee's question was unwarranted.
• She can be a bit snippy when she's stressed out.
• Don't get snippy with me, I'm just trying to help.
• The tension in the room was so thick you could cut it with a snippy remark.

noun A noun is a person, place, thing, or idea. 'Arms' is the noun in this phrase.

adjective An adjective describes or modifies a noun. 'Open' describes the type of arms being referred to.

adverb An adverb modifies a verb, adjective, or another adverb. In this case, 'open arms' describes how someone is welcoming.

preposition A preposition shows the relationship between a noun (or pronoun) and other words in a sentence. 'With' is a preposition indicating the manner in which something is done.

• The new CEO was welcomed with open arms by the board of directors.
• When my best friend returned from studying abroad, we greeted her with open arms.
• The local community always welcomes newcomers with open arms.
• The team accepted the challenge with open arms and worked together to overcome it.

noun a word used to identify any of a class of people, places, or things

verb a word used to describe an action, state, or occurrence

adjective a word naming an attribute of a noun, such as sweet, red, or technical

pronoun a word that can function by itself as a noun phrase and that refers either to the participants in the discourse or to someone or something mentioned elsewhere in the discourse

preposition a word governing, and usually preceding, a noun or pronoun and expressing a relation to another word or element in the clause

interjection an abrupt remark, made especially as an aside or interruption

article a word that is used with a noun to specify grammatical definiteness of the noun, and in some languages extending to volume or numerical scope

• After this conference, please don’t be a stranger and feel free to reach out if you have any questions.
• Hey, we should catch up soon! Don’t be a stranger.
• Yo, don’t be a stranger, hit me up anytime.
• Even though we are miles apart, don’t be a stranger, your friendship means a lot to me.

noun a word (other than a pronoun) used to identify any of a class of people, places, or things

adverb a word or phrase that modifies or qualifies an adjective, verb, or other adverb or a word group, expressing a relation of place, time, circumstance, manner, cause, degree, etc.

pronoun a word that can function by itself as a noun phrase and that refers either to the participants in the discourse (e.g., I, you) or to someone or something mentioned elsewhere in the discourse (e.g., she, it)

preposition a word governing, and usually preceding, a noun or pronoun and expressing a relation to another word or element in the clause

interjection an abrupt remark, made especially as an aside or interruption

article a particular item or object, typically one of a specified type

• Please follow the rules and regulations as stated, but me no buts.
• I know you don't agree with the decision, but me no buts.
• I hear what you're saying, but me no buts, okay?
• You can try to argue your point, but me no buts will change my mind.

noun a person's postal or electronic correspondence

verb to complete a task with minimal effort or enthusiasm, often using email or phone communication

• The professor was disappointed with the student's presentation, commenting that it seemed like they tried to mail it in.
• I was so tired this morning, I just had to phone in my work for the day.
• I can't believe he just mailed in his performance like that.
• She didn't put much effort into the project, it was like she just phoned it in.

noun a word that refers to a person, place, thing, event, substance, or quality

verb a word that expresses an action or state of being

adverb a word or phrase that modifies or qualifies an adjective, verb, or other adverb

pronoun a word that can function by itself as a noun phrase and that refers either to the participants in the discourse (e.g., I, you) or to someone or something mentioned elsewhere in the discourse (e.g., she, it, this)

preposition a word that shows the relationship between a noun or pronoun and other words in a sentence

• It is important to put yourself in someone's shoes before making a decision.
• Hey, why don't you try to put yourself in their shoes for a moment?
• Dude, just imagine if you were in their shoes, how would you feel?
• Sometimes it's helpful to put yourself in someone else's shoes to understand their perspective.