Customer Service Skills

noun self-confidence or assurance, especially when in a demanding situation

adverb in a confident and assured manner

• She handled the difficult situation with great aplomb, showing grace under pressure.
• Despite the chaos around her, she managed to keep her cool and handle the situation with aplomb.
• She totally owned that presentation, handling it with serious aplomb.
• The dancer moved across the stage with the aplomb of a seasoned professional, captivating the audience with every step.

adjective a word that describes or modifies a noun or pronoun, in this case 'approachable' describes someone or something that is easy to approach or talk to

• The professor is known for being extremely approachable and always willing to help his students.
• Don't worry, the new manager is really approachable and easy to talk to.
• She's super chill and really approachable, you'll have no problem getting along with her.
• The concept of success seemed more approachable once she broke it down into smaller steps.

noun a position of defense or resistance

adjective relating to or characteristic of a front line

• The soldiers on the front line displayed immense bravery in the face of danger.
• The workers on the front line are the ones who deal with all the difficult customers.
• I can't believe she's been on the front line for so long, she must be exhausted.
• In the battle against poverty, education is on the front line fighting for a better future.

adjective not easily excited or disturbed

• The CEO remained imperturbable during the heated board meeting.
• No matter what happens, she always stays imperturbable.
• Even with all the chaos around him, he was totally imperturbable.
• His mind was like an imperturbable lake, reflecting only calmness and clarity.

noun lack of skill or ability, incompetence

• The company suffered greatly due to the manager's ineptitude in decision-making.
• I can't believe his ineptitude caused such a mess at work.
• His ineptitude is off the charts, he can't seem to get anything right.
• Her ineptitude was like trying to fit a square peg into a round hole.

noun a person who supervises or directs people or activities

• The supervisor is responsible for overseeing the team's work and ensuring deadlines are met.
• I'll check with the supervisor to see if we can take a longer lunch break.
• My supervisor is pretty chill, he lets us listen to music while we work.
• The supervisor is like the captain of a ship, guiding the team towards success.

noun a word that represents a person, place, thing, or idea

adjective a word that describes or modifies a noun

• The candidate demonstrated exceptional super skills during the interview.
• Wow, she's got some seriously super skills when it comes to coding.
• Dude, did you see his super skills on the basketball court? He's a beast!
• Her ability to multitask and stay organized is like having super skills in time management.

adjective describing someone who has good manners

• The young man was known for being very good-mannered at social events.
• She always appreciates when people are good-mannered and polite.
• It's cool to see someone who's so good-mannered in this day and age.
• Being good-mannered is like a breath of fresh air in a world full of rudeness.

adjective Ill-behaved is an adjective that describes someone or something that behaves badly or inappropriately.

• The ill-behaved students were given detention for disrupting the class.
• Those ill-behaved kids are always causing trouble.
• Man, those ill-behaved brats need to chill out.
• The ill-behaved thoughts in his mind were constantly causing chaos.

noun a noun referring to the quality of being friendly, pleasant, and easy to approach or talk to

• Her affability made her a favorite among the guests at the diplomatic reception.
• His affability always puts everyone at ease during social gatherings.
• I love hanging out with her because of her cool affability.
• The affability of the old bookstore drew customers in like a warm embrace.