Customer Support Terminology

verb to request someone to come to a particular place or to contact someone by phone

adverb in a way that involves requesting someone to come to a particular place or to contact someone by phone

• Please remember to call in to confirm your attendance at the meeting.
• Don't forget to call in and let us know if you're coming to the party.
• I'll call in sick tomorrow so we can go to the beach.
• Sometimes you just need to call in a favor from a friend.

noun a formal or polite way of asking for something

verb to ask for something in a formal or polite way

• I hereby submit a formal request for additional information regarding the project.
• Can you do me a favor and put in a request for more snacks in the break room?
• I'm gonna shoot over a request for some time off next week.
• Her eyes silently conveyed the request for help as she struggled with the heavy boxes.