Hospitality Management Vocabulary

noun a hotel employee who assists guests with their luggage and other needs

• The bellhop kindly offered to carry our luggage to our room.
• The bellhop helped us with our bags when we checked in.
• I tipped the bellhop for bringing our suitcases up to the room.
• The bellhop of the hotel, always ready to assist, symbolized the hospitality of the establishment.

noun A person responsible for the supervision of a particular place or group of people, such as a prison warden or a park warden.

• The warden of the prison ensured that all rules and regulations were strictly followed.
• The warden at the park told us to keep our dogs on a leash.
• The warden at the school is always giving out detentions.
• She was the warden of her own emotions, keeping them in check at all times.

noun a period of the year between peak and off-peak seasons, typically characterized by moderate weather and fewer crowds

• During the shoulder season, the hotel offers discounted rates to attract more guests.
• Let's plan our trip during the shoulder season to save some money.
• Shoulder season is the best time to travel on a budget.
• In life, we all go through our own shoulder seasons where things may not be at their peak but there is still beauty in the transition.