Hotel Industry Terminology

noun a person who works as a bellhop or bellman

• The bellboy assisted guests with their luggage as they checked into the hotel.
• Hey, can you call the bellboy to help us with our bags?
• I tipped the bellboy for bringing up my bags to the room.
• The bellboy of success always rings twice, be ready to answer when it comes knocking.

noun a maid who is employed to clean and maintain bedrooms in a hotel or large household

• The chambermaid diligently cleaned and tidied up the hotel rooms every day.
• The chambermaid always makes sure the rooms are spotless before guests arrive.
• The chambermaid is the one who makes sure everything is on point in the rooms.
• The chambermaid's attention to detail was like that of an artist creating a masterpiece.

noun a rejection or refusal, especially of a request or offer

verb to refuse or reject (a request or offer)

• The hotel receptionist informed us that there was a turndown service available upon request.
• I asked the waiter for a turndown service for my room and he said they could accommodate.
• I can't believe she turndowned the offer to go to the concert with us.
• His constant turndown of new ideas is hindering the company's progress.