Retail Customer Service Phrases

verb to enter or arrive at a place

adverb used to indicate movement towards a particular direction or place

• Please come in and have a seat in the waiting area.
• Hey, come in and make yourself at home!
• Yo, come in and chill with us for a bit.
• The new information really made her come in and reevaluate her beliefs.

noun something that causes trouble or difficulty

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• We apologize for any inconvenience this may have caused.
• Sorry for the inconvenience, hope it's not too much trouble.
• Hey, sorry for the hassle, it won't happen again.
• The delay was an inconvenience, but we managed to make the best of it.

verb to give someone less money than they are owed, often in a dishonest or unfair way

• The customer felt that the store was trying to shortchange him by not providing a full refund.
• Don't shortchange yourself by settling for less than you deserve.
• I won't let them shortchange me on this deal.
• By not investing in your education, you are shortchanging your future potential.

verb to serve or attend to someone, typically as a waiter or waitress

• As a waiter, it is important to wait on customers promptly and attentively.
• I'll wait on you at the table, just let me know when you're ready to order.
• I'm not going to wait on you hand and foot, you need to start helping out around here.
• We can't just wait on luck to solve our problems, we need to take action and make changes ourselves.