Words To Avoid In Customer Service Interactions

1 words in this vocabulary list

noun lack of respect or seriousness; frivolity

  • Her flippancy during the meeting was quite unprofessional.
  • I can't stand his flippancy when discussing important matters.
  • Stop with the flippancy, we need to focus on the task at hand.
  • The flippancy in her tone suggested a lack of respect for the topic.