Customer Relationship Management

12 words in this vocabulary list

noun the act of engaging in something

  • The company is focusing on increasing employee engagement through various initiatives.
  • I heard the engagement party is going to be at the beach next weekend.
  • Their engagement is so cute, they're always finishing each other's sentences.
  • The artist's engagement with nature is evident in all of her paintings.

noun a further action taken to deal with or pursue something

verb to pursue or take further action on something previously started

  • I will send a follow up email to inquire about the status of the project.
  • I'll give them a call to follow up on the job application.
  • I'll shoot them a message to follow up on our plans for the weekend.
  • The detective promised to follow up on any leads that may arise during the investigation.

adverb modifies a verb, adjective, or other adverb to indicate the genuineness or sincerity of an action or quality

  • She genuinely cares about the well-being of her employees.
  • I genuinely can't believe how fast time flies when we're having fun.
  • He's genuinely the coolest dude I know.
  • His smile genuinely lights up the room.

verb to continue to have or hold; to keep in possession or use

  • It is important for the company to retain its top talent in order to remain competitive.
  • I hope you can retain all the information I'm about to tell you.
  • I'm trying to retain my cool, but this situation is really frustrating.
  • Sometimes it's best to let go of the past rather than trying to retain every memory.

noun the skill or ability to sell goods or services effectively

adjective salesmanship (there is no specific adjective form for this word)

  • His exceptional salesmanship skills led to a significant increase in revenue for the company.
  • She's got some serious salesmanship - she can sell anything to anyone!
  • That guy's got mad salesmanship game, he could talk a cat off a fish wagon.
  • Her salesmanship was like a well-crafted dance, leading the customer effortlessly towards a purchase.

verb a word that expresses an action or a state of being

  • The company is focused on selling high-quality products to its customers.
  • I heard that Sarah is selling her old car to buy a new one.
  • I'm thinking of selling some of my stuff to make some extra cash.
  • She's really good at selling herself in job interviews.

noun a sales technique that involves subtly persuading customers to buy a product or service without using aggressive tactics

  • The salesperson used a soft sell approach to gently persuade the customer to make a purchase.
  • I prefer a soft sell when shopping, I don't like feeling pressured.
  • I'm not a fan of the hard sell, I much prefer the soft sell technique.
  • Her argument was more of a soft sell, subtly convincing us to agree with her point of view.

adjective able to be contacted or reached

  • The company's customer service team is always contactable during business hours.
  • You can reach me on my cell phone anytime, I'm always contactable.
  • I'm always around, so hit me up whenever you need to chat. I'm super contactable.
  • His emotions were like a fortress, never easily breached or contactable by others.

adjective describing something that can be reached or accessed

  • The summit of the mountain is not easily reachable without proper equipment.
  • The grocery store is just a short walk away, very reachable.
  • That new restaurant is so reachable, we should check it out sometime.
  • Success may seem far away, but with hard work and dedication, it is reachable.

noun a word that represents a person, place, thing, or idea

adjective a word that describes or modifies a noun or pronoun

preposition a word that shows the relationship between a noun (or pronoun) and other words in a sentence

  • The company's new sustainability initiatives are top of mind for the board of directors.
  • I can't stop thinking about that upcoming presentation, it's really top of mind for me right now.
  • The new album from my favorite artist is totally top of mind for me.
  • Health and wellness should always be top of mind when making decisions about your lifestyle.

FUP

noun FUP is a slang term that stands for 'Fat Upper Pubic Area'. It refers to excess fat in the upper pubic region.

verb There is no applicable verb for the word 'FUP'.

adjective There is no applicable adjective for the word 'FUP'.

adverb There is no applicable adverb for the word 'FUP'.

pronoun There is no applicable pronoun for the word 'FUP'.

preposition There is no applicable preposition for the word 'FUP'.

conjunction There is no applicable conjunction for the word 'FUP'.

interjection There is no applicable interjection for the word 'FUP'.

article There is no applicable article for the word 'FUP'.

  • The company's policy clearly outlines consequences for employees who fail to meet their FUP targets.
  • I heard that Sarah got a warning for not hitting her FUP last month.
  • I can't believe I have to deal with this FUP again today.
  • His FUP in the meeting was so low that no one took him seriously.

noun A person who manages the financial transactions of a client or company, typically in a sales or business setting.

  • The account manager is responsible for maintaining relationships with clients and ensuring their needs are met.
  • My buddy works as an account manager and he's always on the phone with clients.
  • The account manager is basically the client's best friend in the company.
  • Being an account manager is like being a bridge between the client and the company.